FAQ's - General

Who are AMAZONAS?

AMAZONAS are ranked as one of the most famous top hammock manufacturers worldwide. with their products being sold in more that 40 countries worldwide they are the largest producer and wholesaler of hammocks, stands and accessories in Europe.

Can I pay by credit card?

Yes.  When you go through checkout, click on the 'Pay by Paypal' link, and you will be given the option of paying via credit card if you prefer (or if you don't have a paypal account).

Do you ship to countries other than Australia?

Yes. Shipping costs vary considerably depending on destination, so please contact us to obtain a postage quote to your country.

What does the eco-tested seal mean?

All products in the AMAZONAS Baby World range are marked with the “eco-tested” seal which guarantees that the products have been tested for harmful substances and are safe to use next to babies delicate skin. They have the following verifiable characteristics:

*fastness to saliva & perspiration
*rub fastness
*colour fastness
*free of AZO-dye
*free of pollutants
*free of extractable heavy metals
*free of chlorine organic carrier
*free of PAHs * (polycyclic aromatic hydrocarbons)
*free of softeners
*free of formaldehyde
*free of aromatic amines
*free of phtalates
*low flammability

What is the warranty on the AMAZONAS product range?

The warranty period on all products is one year from delivery of the goods. The warranty does not cover misuse or general wear and tear of the item. The buyer is responsible for any cost involved in returning the faulty product, where necessary, and the faulty part will either be repaired, or replaced as deemed appropriate by the supplier.